BOAT RESERVATION STATEMENT, CANCELLATION AND DAMAGE POLICY

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     I agree to pay for lost or damaged rental equipment. I understand that Rio Buffalo agrees to limit my liability for property damage or loss to the fair market value of the equipment at the time of the loss, or to a reasonable cost of repair to damaged equipment. I understand that Rio Buffalo requires full payment at the time of reservation and all but Ten Dollar ($10.00 USD) per boat is refundable if a cancellation is made before seven (7) days from the reservation date. I understand that there is a Ten Dollar ($10.00 USD) processing fee for all cancelled vehicle shuttle reservations. I agree to pay a One Hundred and Fifty Dollar ($150.00 USD) boat recovery fee for all boats that Rio Buffalo staff has to retrieve outside of the designated take out location. I understand the late equipment policy and that there will be a Thirty Dollar ($30.00 USD) per hour late fee charged for each boat that arrives at the take out point after 7:00PM.  I understand that Rio Buffalo will do everything they can to accommodate change of plan requests as well as resolve issues caused by customer vehicle breakdowns, but additional charges will likely be incurred.

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     Cancellation. Rio Buffalo has a seven (7) day cancellation policy. A reservation may be cancelled at any time prior to seven days before the reservation date. A customer cancellation less than seven days before the reservation date will result in no refund. Rio Buffalo reserves the right to cancel any reservation due to high water, flows that are too low to launch from Pruitt Landing, or severe weather (any of the foregoing in Rio Buffalo’s sole discretion). Rio Buffalo operates rain or shine but a full refund will be issued if the river is closed by the NPS due to flood stage. A cancellation by Rio Buffalo within seven days of the reservation date will result in a raincheck for the full reservation amount. A cancellation by Rio Buffalo prior to the seven-day period will result in a full refund to the customer. All customer cancellations must be made by telephonic communication with Rio Buffalo.

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     Rio Buffalo reserves the right to cancel any raft reservation if Rio Buffalo deems the river levels too low for a raft or too high for safe floating. In the event of low flows, Rio Buffalo will credit the customer’s raft rental fee towards a canoe or kayak rental, if available. If the adequate numbers of canoes or kayaks are not available, Rio Buffalo will issue a full refund of the raft rental amount.

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     I understand that Rio Buffalo reserves the right to refuse service to any person it judges to be incapable of meeting the rigors of canoeing or other activities facilitated by Rio Buffalo, at its sole discretion, or to any person that is under the influence of alcohol or narcotics or could otherwise be a danger to themselves or others.

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     I, the vehicle owner/agent or authorized user of vehicle, acknowledge and accept that shuttling includes risks and dangers to the vehicle some of which are as follows: damage from hitting wildlife or stock, damage from driving on rough roads, flat tires, being hit by falling debris, chips to windshield, collision with other motorists, or loss of control on part of the driver.  I grant permission for Rio Buffalo to drive/shuttle my vehicle and understand that there are inherent risks associated with such shuttle services and understand that I must have insurance to cover loss or damage to the vehicle.